ESSENTIAL FUNCTIONS

• Create excellent service experiences consistent with the Veridian brand. 
• Prepare and process Veridian Credit Union and Veridian Group, Inc. benefit plans.
• Knowledgeable of Veridian benefit offerings including related laws, regulations, and processes to ensure compliance. Maintain regulatory and technical knowledge through ongoing education. 
• Provide ongoing education to employees regarding Veridian's benefits and wellness initiatives. 
• Assists with the maintenance of the operational components of Veridian’s 401k, 457b, and 457f Retirement Plans. Attend quarterly investment committee meetings. Assists with communicating applicable updates to staff.
• Assists the Benefits Administrator with the annual 401(k) census, 401(k) audits and Worker’s Compensation audits.
• Process various staff requests that include but not limited to FMLA, worker's compensation, employee accommodation requests, catastrophic leave request, USERRA, extended illness, presidential disaster, etc. Prepare any applicable reports and serve as a liaison to the vendors.
• Assists with the completion of all required monthly, quarterly and yearly reports for yearly benefit reports, FMLA, 401(k), 457(b), 457(f), Worker's Compensation and the 5500 annual report.
• Maintain 401(k), FMLA, worker’s compensation and all-encompassing Benefits processes and procedures with thorough and accurate documentation.
• Collaborate and assist the VP of Talent Development and Manager of Payroll and Benefits in the development of Veridian's wellness program. Conduct research and reviews of the program and make recommendations for enhancements and changes when necessary. 
• Serve as a primary contact to employees and Veridian retirees seeking assistance and information on benefits.
• Responsible for administration, training, and maintenance of HRIS system to ensure departmental efficiencies and quality. Troubleshoot system issues as needed. Input employee benefit data into HRIS system as needed.
• Maintain relationships with applicable vendors, conducting cost comparisons, and preparing invoices for payment.
• Maintain regulatory and technical knowledge by reviewing professional publications, participating in on-line courses and webinars, etc.
• Assists all duties related to COBRA and HIPAA.
• Assists the HIPAA Privacy Officer with various related to the development, implementation, maintenance, and adherence to the organization’s policies and procedures covering the privacy, access, and patient health information in compliance with federal and state laws and the healthcare organization’s information privacy practices.
• Prepare benefit surveys and correspondence, including follow-up, as required.
• Positively contribute to the team effort by accomplishing related results as needed.
• Maintain employee confidence and protect payroll and benefit operations by maintaining confidentiality of information.
• Acts as backup to the Benefits Administrator position.

KEY ATTRIBUTES

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.

PHYSICAL DEMANDS

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.